A seamless guest experience
At the tip of your fingers
Harness the power of artificial intelligence to simplify and automate the communication with your guests!
Successfully delivering a seamless guest experience at:
"We receive less phone calls and experience a reduced operational workload. Our guests are happy with a personalised and efficient way of support during their stay"
Maurits Bots
IT Manager - WestCord Hotels
"The strength of RUNNR.ai lies in its simplicity. By using communication tools that guests are already using, it is very easy to reach them at different times during their stay, from before their arrival to after their departure."
Hans Pieters
Co-founder - Utrecht City Concepts
RUNNR.ai enables
Enhanced guest journey
Engage with your guests at every step of their journey, pre-, in- and post-stay.
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Reduced operating costs
Reduce operational costs by automating transactional activities & request handling. RUNNR.ai seamlessly integrates with the existing technology landscape
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Increased ancillary revenue
Personalize your guests' trip and enrich their experience with all extras your accommodation has to offer.
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Sustainable guest relations
Have a fully conversational AI assistant take control of your guest communication and provide them with a seamless guest journey
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Create a unified communication layer between you and your guests
- Less communication by email and phone
- Improved engagement at every phase of the guest journey
- Communicate through popular communication channels
- Integrate with your existing technology
Booking channels
Channels used by guests to book their stay such as OTAs or the own website.
Pre-stay tooling
Solutions that promote deals & extras such as birthday surprises, upgrades or additional services.
3rd party providers
Partners that provide additional services to complete the travelers trip, such as tickets, tours & trips.
Guest apps
Apps that help manage guests stay through an hosted application.
Task managers
Solutions to help hotel staff, efficiently manage their daily tasks.
Property management systems
Systems designed to help manage reservations, operations, and financials across all areas of the hotel.
Post-stay tooling
Platforms that support the collection and analysis of feedback and reviews.
Want to learn more about our current intergrations?
We can get you up and running in an hour!
- Seamless PMS integration
- No maintenance required
- No changes in your daily operations
- You'll send your first message the same day
