How it works - RUNNR.ai

Improved guest journey and their experience

Experience RUNNR.ai

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Pre-stay guest engagement & FAQ

In-Stay Request

Reservations & Upsells

Engage with your guests throughout their journey

Post-booking

2 days after booking

Engage with your guests as soon as they made their booking.

At this stage you can tell them all about the accommodation or things to do in the area

Pre-Stay

3 days before arrival

Provide your guests with vital check-in or arrival information.

Also, have them check out the extras that your accommodation has to offer.

Welcome

Upon checkin

Upon checkin, RUNNR.ai can welcome your guests at the accommodation.

Check in and see whether there are any questions they have about the hotel or things to do in the area.

Check-out

night before check-out

The night before check-out, help your guests with a smooth departure.

Services such as late check-out, luggage storage or shuttle/taxi services ensure your guests are all set.

Post-stay

1 day after check-out

Feedback is very important in improving the services you provide.

Ask your guests for their feedback and a review. Also, you can offer support with their next booking.

Connect with popular communication platforms

Unlock new sales & marketing opportunities

Integrate RUNNR.ai to your existing tech stack

Personalisation

Guest details are pulled from your property management system to send personalised messages.
Operational Excellence

Requests, upsells and other tasks are pushed back into the property management system. This results in minimal disruption of your daily operations!
Content Management

All your accommodation's information is easily stored and managed in RUNNR.ai.

Getting Started with RUNNR.ai

We can get you up & running in 3 simple steps