Clock PMS+ is an all-round cloud hotel platform focusing on property management, real-time distribution, and 2-way guest engagement. 

RUNNR.ai x Clock PMS integration

Runnr.ai automatically pulls all your booking details from Clock PMS. 

The following information is pulled: 

  • Booker contact details 
  • Stay dates 
  • Room type 
  • Booked extras 
  • Extras Available 
This information is used to personalise messages, promote special offers, enable in stay requests. 
 
Guests can ask if extras are included in their bookings such as breakfast 

How it works

  • Activate RUNNR.ai in the Clock PMS marketplace
  • RUNNR.ai will pull Booking details
  • Personalised messages are send

Benefits

  • Improved guest experience

    Guests do not have to wait in line anymore and get instant gratification on all their questions. They can use their preferred device and get instantly what they need from the hotel.

  • Save operational costs

    Hotels save time as all frequently asked questions are answered within the conversation between the guest and Runnr.ai. Hotel staff can focus on enhancing the experience of the guest instead of spending time on simple questions.

  • Sustainable guest relationships

    Hotels have the ability to build a relationship with its guests pre-, in- and post-stay. Welcome messages, check-in messages and review messages are sent automatically to the guest on WhatsApp.

  • Increase ancillary revenues

    Guests have the opportunity to book extras which are available in the hotel such as breakfast and late check-out. As a hotel you can proactively send messages to guests to promote upsells and other promos.

Coming soon

  • Add upsells to booking / invoice 
  • Requests are forwarded to Clock PMS  task manager 
  • Messages are available in Clock PMS inbox 
  • Guests can request anything regarding their booking (invoices, room type etc.) 
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